COVID-19 Measures

There’s nothing more important to the airport staff than a safe and worry-free environment when traveling during the pandemic.

The health and safety of our passengers, personnel and partners remain our first priorities as we continuously monitor the impact of the coronavirus (COVID-19).

The Chattanooga Airport is diligently following the guidance of the Federal Aviation Administration, Centers for Disease Control and Prevention, World Health Organization, our airline partners and federal, state and community health officials to ensure a sanitary and healthy environment throughout our passenger terminals and shared spaces. In addition, our housekeeping staff is continuing to pay special attention to disinfecting high-traffic areas such as check-in kiosks, counter tops, hand rails, seating areas and other shared spaces.

Due to the impact of the virus, airlines are making frequent changes to the flight schedules and routes to and from the Chattanooga Airport. We urge travelers to check with airlines directly regarding flight status.

As always, we encourage everyone to monitor his or her health prior to arriving at the airport. We also urge passengers to wear masks and bring hand sanitizer or anti-bacterial wipes for personal use during travel. Washing your hands often, staying home when you're sick and avoiding touching your face are the best preventative measures to avoid illness, according to the CDC.

We thank our community members for following the recommended health guidelines during this time. 

Sincerely,
April Cameron
President & CEO, Chattanooga Airport

Ticket Counters

• Masks are required for all travelers and visitors in the airport

• Plexiglass shields are installed at most counters (varies per airline)

• Floor markers for distancing while standing in line (Delta only)

• Hand sanitizer stations/bottles are available throughout the terminal

• Ticket agents are masked

• Touchless check-in with carry-on luggage (Minimal contact when checking bag)

• Complimentary masks are available near ticketing and before the TSA queue line

TSA Checkpoint

• Masks are required for all travelers going through security

• All TSA officers are masked and wear gloves

• Security bins, screening equipment, and surfaces are constantly sanitized

• Remove belt, items from pockets and place in carry-ons instead of bins*

• Travelers with disability or medical condition alert TSA officer

• Keep IDs, boarding pass in your possession for TSA inspection

* Does not apply to PreCheck™ members

The Gates

• Masks are required at the gates

• Plexiglass shields are installed at most counters (varies per airline)

• Seating areas are wiped down/sanitized frequently

• Gateways and jetways are sanitized for arrivals and departures

• Air vents are cleaned and filters are changed more frequently

• Airlines will provide you with a mask should you need one

The Terminal

• Restrooms are wiped down and cleaned several times a day

• Tailwind’s Grill/Bar is open for breakfast, lunch, appetizers, and drinks

• The coffee kiosk in the concourse is currently closed, but coffee is available at the restaurant counter

Allegiant, American, Delta, United  

• Masks are required for travelers on all flights. Crew members wear both masks and gloves. Hand sanitizer and wipes are carried on board each airline for travelers and available on request

• Each airline observes social distancing at check-in, when waiting at gates and during the boarding process

• The airlines encourage travelers not to book middle seats unless they want to fly as a family. Some airlines continue capping seats at 60 – 67% of capacity and will announce when the flight is full, so you have the option of changing flights

• All follow the CDC and WHO sanitizing standards for aircraft and airport gates, ticket counters, and seating areas, and high-touch surfaces using advanced antimicrobial protectants

• Each airline has sophisticated air filtration systems on board their aircraft that refresh cabin air every three to four minutes

• At check-in all airlines observe social distancing, ticket counters are cleaned and sanitized frequently, agents are spaced safely apart, and Delta, American, and United gates have plexiglass protective shields

Baggage Claim and Car Rental

• Masks are required in baggage claim and car rental counters

• Please observe social distancing in the concourse

• Always check to make sure it’s your bag before you remove it from the carousel  

• Most rental car companies have installed plexiglass shields at their counters and have queue line signage for distancing. They also sanitize counters, shields, and high touch areas frequently.